All iTyreCare service packages come with a unique package ID which is stored in the company’s software. Any tempered booklet will be confiscated immediately.
The service package will be completed when the mentioned number of car services is delivered.
The service package can’t be cancelled, transferred or refunded.
iTyreCare reserves the right to cancel the service package at any time.
No car service request will be entertained without a prior appointment. To book an appointment please call 800-482
The claim of up to 50% cheaper than the dealership is based on average price data collected from randomly selected auto service companies.
There is no annual commitment with the service package it totally depends on the number of services and kilometres mentioned in the booklet.
All prices mentioned in the package include 5% VAT as per UAE laws.
In case there is a free battery with the purchase of a service package. iTyreCare will use the normal battery if the customer chooses an AGM battery has to pay 50% of the AGM price.
Engine oil used for car servicing will be premium (5w30 fully synthetic 10k Kms) Selection of oil is iTyreCare’ discretion.
Engine oil filters will be genuine or equivalent quality.
Free Vehicle pick and drop service is available only in Dubai.
The term *change used with brake pads, Spark plugs, A/C filter and Air filter refers to the labour charge. iTyreCare will not charge any amount as labor however the parts are to be purchased by the customer.
Any repair job requested by the customer but not included in the service package Will only be started after the approval and customers must pay for those services.
Customers sourcing parts from suppliers other than iTyreCare will be responsible for the quality of the repair.
Customer must remove all their valuable belonging from the vehicle, iTyreCare will not be responsible for any losses or damages.
If a repair is done using a third party, the charges are to be paid by the customer unless the service is covered within the service package.
iTyreCare is not responsible for any delays in the delivery of the vehicle or quality of the repair if it is caused due to 3rd party supplier.
The customer has the right to ask about the usage of parts and accessories for car service.
Any dispute arising will be subject to the exclusive jurisdiction of the court of Law in the UAE.
Customers must keep the service booklet safely and present it all the time while obtaining car service.
Issuance of replacement service package booklet will cost AED 100 including VAT.
If services have been utilized then you cannot cancel the contract and no refund will be provided.
After 28 days all service contracts are non-refundable until they expire.
